Privacy Policy
It’s important to Monaluce to help our customers retain their privacy when they take advantage of all the Internet has to offer. We believe your business is no one else’s. Your privacy is important to you and to us. So, we’ll protect the information you share with us. To protect your privacy, Monaluce follows different principles in accordance with worldwide customer privacy and data protection practices, including the California Consumer Privacy Act (CCPA) and General Data Protection Regulation (GDPR).
We won’t sell or give away your name, mail address, phone number, email address, or any other information to anyone.
We’ll use state-of-the-art security measures to protect your information from unauthorized users.
NOTICE
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you create a Registration ID on the site or when you order email newsletters or join a limited-access premium site. We use your Personal Information for the following purposes:
– To make the site easier for you to use by not having to enter information more than once.
– To help you quickly find products, services, or information.
– To help us create content most relevant to you.
– To alert you to products, special offers, updated information, and other new services from Monaluce.
CONSENT
If you choose not to register or provide personal information, you can still use most of www.monaluce.com. But you will not be able to access areas that require registration.
If you decide to register, you will be able to select the kinds of information you want to receive from us by subscribing to various services, like our electronic newsletters. If you do not want us to communicate with you about other offers regarding Monaluce products, programs, events, or services by email, postal mail, or telephone, you may select the option stating that you do not wish to receive marketing messages from Monaluce. You can send us an email at mail@monaluce.com to withdraw consent or opt-out of marketing communications.
WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from Monaluce, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address. When you browse our website, we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us (using Google Analytics) learn about your browser and operating system. By browsing our website, you are agreeing and providing permission for us to collect and use this information.
We use cookies and similar tracking technologies to track the activity on our website and hold certain information. For more details on how we use cookies and how you can manage your preferences, please see our Cookies Policy Here.
We may use your Personal Information to:
– Communicate with you.
– Fulfill your orders.
– Screen orders for potential risk or fraud.
– Provide you with information or advertising relating to our products or services, in line with the preferences you have shared with us.
We will not sell, distribute, or disclose your information to third parties without your permission, except as necessary to provide you with our services, comply with the law, protect our rights, or as described in this policy.
ACCESS
We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time at the Visitor Center. There, you can:
– View and edit the personal information you have already given us.
– Sign up for electronic newsletters about our services and products.
– Once you register, you won’t need to do it again. Wherever you go on www.monaluce.com, your information stays with you.
How to Withdraw Your Consent
If you have received one or more of our marketing materials and would like to be removed, you can contact us at mail@monaluce.com to be removed from our marketing venues.
SECURITY
Monaluce has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honored. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. We guarantee your e-commerce transactions to be 100% safe and secure. When you place orders or access your personal account information, you’re utilizing secure server software SSL, which encrypts your personal information before it’s sent over the Internet. SSL is one of the safest encryption technologies available. We use a secure PayPal application to process your payment. Monaluce strictly protects the security of your personal information and honors your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.
PAYMENT
If you choose a direct payment gateway to complete your purchase, then PayPal stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only with PayPal as long as is necessary to complete your purchase transaction. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence. You also certify that you will not disclose or enable minor dependents to use this site. Monaluce’s site does not publish content that is targeted at children.
ENFORCEMENT
If for some reason you believe Monaluce has not adhered to these principles, please notify us by email at mail@monaluce.com, and we will do our best to determine and correct the problem promptly. Be certain the words Privacy Policy are in the Subject line.
WHAT WE DO WITH THE INFORMATION YOU SHARE
Your personal information is never shared outside the company without your permission. Monaluce will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Monaluce or the site; (b) protect and defend the rights or property of Monaluce and its family of Websites, and, (c) act in urgent circumstances to protect the personal safety of users of Monaluce, its Websites, or the public. We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing, and delivering purchases, answering customer questions about products or services, and sending e-mails processing event registration. We will only provide those companies with the information they need to deliver the service, and they are prohibited from using that information for any other purpose.
LINKS
When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend, or delete any personal information we have about you, simply email us at our Privacy Compliance at mail@monaluce.com or Call (714) 242-4060
